Pay Online by Credit Card

To pay your RDNO Utility Bill using OptionPay, you will need your UTILITY ACCOUNT NUMBER.
You can find your seven-digit account number (Number starts with a 7- - - - - -) in the upper right hand corner of your Utility Bill under UTILITIES INVOICE. If you have questions or can't find your account number, email us at finance@rdno.ca or call 250-550-3700.

To pay a Bylaw fine using OptionPay, you will need to reference your Bylaw Offence Notice number which can be found at the top right hand corner of your ticket.

If you would like to explore options to pay for a Building or Development Permit online by credit card, please contact us at 250-550-3700 and ask to speak with a Building & Development Clerk so that we can generate an invoice specific to your application. 

To pay Dog Control related fees through OptionPay, such as an impound fee or dog at large ticket, you will need to reference your Bylaw Offence Notice ticket number which is located in the top right hand corner of the notice.

To make a payment for an Accounts Receivable invoice using OptionPay, please include your ACCOUNT NUMBER and INVOICE NUMBER. If you have questions or can't find your account information, email us at finance@rdno.ca or call 250-550-3700.

Utility development fees that can be paid by credit card through OptionPay include: 

• Water Service Application
• Hydraulic Model Fee
• Development Inquiry Fee

If you would like to pay these fees online by credit card, please contact us at 250-550-3700 and ask to speak with a Utilities Clerk so that we can generate a folder number and invoice specific to your application. You can also email us at utilities@rdno.ca. 

OptionPay is a third-party payment card system that the RDNO uses for online credit card transactions. Find more information about OptionPay on their website.

Yes.  OptionPay charges are based on a tiered fee schedule, starting at a minimum fee of $2.00. 

View the fee schedule