UPDATE - May 31, 2022 - 3:30pm
The Regional District of North Okanagan (RDNO) wishes to inform customers of Greater Vernon Water (GVW) that the Kalamalka Lake water source has been turned back on effective Tuesday, May 31, 2022. The repairs have now been completed and the turbidity (cloudiness) has returned back to normal levels.
GVW is returning to normal operations by supplying water from our two sources; the Duteau Creek Water Treatment Plant supplied by Duteau Creek and the Mission Hill Water Treatment Plant supplied by Kalamalka Lake.
Customers may notice some cloudiness or sediment in their water as a result of the change in direction of flow. Please run a cold water tap closest to where the water enters your house before your hot water tank, any in home filtration, or taps with aerators.
Original Notice - May 11, 2022
The Regional District of North Okanagan (RDNO) wishes to inform customers of Greater Vernon Water (GVW) the Kalamalka Lake water source has been turned off effective today, May 11, 2022 due to increased turbidity.
The decision to remove the Kalamalka Lake water source was based on increased turbidity due to rain and spring run-off in the Coldstream Creek watershed. Water will be supplied from the Duteau Creek Water Treatment Plant until turbidity decreases in Kalamalka Lake.
Customers who are not normally on the Duteau Creek water source will notice the water is much softer and has a low alkalinity and pH. This may be of interest to those customers who have in-home water treatment systems or aquariums.
Staff will notify customers when the Kalamalka Lake water source is turned back on.
Where can I find updates?
Customers will be notified of any updates at www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.