In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises that the Water Quality Advisory issued March 27, 2025, to 5513-5617 and 5524-5640 Willow Dr (see map) has been RESCINDED.
Bacterial testing results have come back clear and disinfection levels are within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Original notice: March 27, 2025
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water that they are on a precautionary Water Quality Advisory (WQA) until sampling results confirm the drinking water is safe. The area affected includes 5513-5617 and 5524-5640 Willow Dr (see map).
A water main break in this area has resulted in a loss of water pressure and increased turbidity. The break is being repaired, and flushing will be completed. The RDNO is issuing a WQA to the affected area while sampling and testing of the water main occurs to ensure the continued safety of the water system.
What should customers do?
When the water service resumes, properties in the area may experience reduced water pressure, discolouration of the water, and/or air. Please run a cold water tap until the water has cleared. An outside tap is preferred.
The level of service and treatment provided by the RDNO has been maintained; however, some customers may wish to boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth.
Updates will be posted to www.rdno.ca/news (filter by Water Notices). You can also subscribe to receive email updates at www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Click here for a larger version of the map

March 27, 2025 - 8:00am
There is a water main break at 5605 Willow Dr. The water is shut off and crews are working on it. Approximately 30 properties are affected, and approximately 2 fire hydrants are out of service.
We apologize for the inconvenience and appreciate your patience.