Update - November 13, 2024 - 3:15 pm
Customers of the Silver Star Water Utility (SSW) on Silver Star Road are being advised that the water service break was repaired on Wednesday, November 13, 2024. A notice with this information was hand delivered to affected properties on Wednesday, November 13, 2024 (map of affected properties is below).
The repair was completed without an interruption to water service and water quality was not impacted, as a result the Precautionary Water Quality Advisory has been RESCINDED.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Click here for a larger version of the map.
Update - November 12, 2024 - 2:30 pm
Customers of the Silver Star Water Utility (SSW) on Silver Star Road are being advised that the planned construction work has been delayed until Wednesday, November 13, 2024. A notice with this information was hand delivered to affected properties on Tuesday, November 12, 2024.
The water supply will be unavailable at your property between the hours of 8:00 am - 4:00 pm on Wednesday, November 13, 2024 but could be extended if unforeseen circumstances arise. It is suggested that you store a short-term water supply before the interruption for use while the water is off.
When service is restored, customers in the affected area will be on a Precautionary Water Quality Advisory (WQA).
The WQA is in effect until sampling results confirm that the drinking water is safe.
Original Notice - November 12, 2024 - 8:30 am
Customers of the Silver Star Water Utility (SSW) on Silver Star Road are advised that the water supply is being turned off on Tuesday, November 12, 2024 for planned construction work which will impact water supply and quality. A notice with this information was hand delivered to affected properties on Monday, November 11, 2024.
The water supply will be unavailable at your property between the hours of 8:00 am - 4:00 pm on Tuesday, November 12, 2024 but could be extended if unforeseen circumstances arise. It is suggested that you store a short-term water supply before the interruption for use while the water is off.
When service is restored, customers in the affected area will be on a Precautionary Water Quality Advisory (WQA).
The WQA is in effect until sampling results confirm that the drinking water is safe.
Why is this notice in place?
A water service break on Silver Star Road on November 8, 2024 needs a repair which requires the water main to be shut off. The water system in this area will experience a loss of positive pressure.
The water service break is scheduled to be repaired November 12, 2024. When the water service has been restored to your property, please run a cold water tap, preferably an outside tap, at low volume until the water has cleared. You may experience some cloudiness and/or air in the water.
What should affected customers do?
Until the WQA is rescinded, young children, the elderly and those with weakened immune systems should exercise caution and all customers may choose to boil their water for at least one minute when using for the following purposes:
- drinking
- brushing teeth
- washing fruits & vegetables to be eaten raw
- preparing any food
- mixing baby formula
- making beverages or ice
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.