The Regional District of North Okanagan, in conjunction with Interior Health, advises customers supplied by the Whitevale Water Utility (WVW) they are on a Precautionary Boil Water Notice (BWN) as of October 12, 2024 (see map below).
The BWN is in effect until sampling results confirm that the drinking water is safe. While water service to customers is being restored, you may experience some turbidity, which is normal. Please run a cold water tap until the water runs clear.
Why is this notice in place?
Due to an equipment failure that caused a loss of water, all customers who receive water from WVW are on a BWN.
An event causing loss of water to WVW customers can lead to depressurization of the distribution pipes increasing the risk of back siphonage. The RDNO is required to issue a BWN and complete water sampling to ensure the continued safety of the water system. The level of service and treatment via chlorination provided by the Regional District of North Okanagan (RDNO) has been maintained. This precautionary measure is based on American Water Works Association (AWWA) standards.
What should affected customers do?
All customers should boil their water for at least one minute when preparing any food, drinking, washing fruits & vegetables, making beverages or ice or when brushing teeth.
Where can I find updates?
Customers will be notified of any updates at www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
Click here for a larger version of the map.
