October 31, 2024
The Regional District of North Okanagan has completed the planned infrastructure renewal project, which required switching the water source for many Greater Vernon Water customers. As of Wednesday afternoon (October 30, 2024), affected areas have returned to the Duteau Water Treatment Plant, which is their normal source.
We thank all affected customers for their patience while work was completed. For further details, see the map and original notice below.
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For media inquiries:
Stacey Raftus, Communications Officer
communications@rdno.ca
October 18, 2024
The Regional District of North Okanagan is starting work on an infrastructure renewal project that will affect many customers supplied by Greater Vernon Water (GVW) from October 21 to approximately October 31, 2024.
GVW will be replacing critical valves in the Lavington area and will require a partial shutdown of the transmission main from the Duteau Creek Water Treatment Plant. As a result, the attached map identifies two (2) areas that will be receiving water from a different source than usual during the work:
- Customers on the map in “Area A” will receive water from the Kalamalka Source.
- Customers on the map in “Area B” will receive water from the Antwerp Deep Well (Deep well), as previously notified.
Customers should not notice any interruption to their drinking water service during the source changes as the quantity of water will be maintained; however, those now receiving water from the Kalamalka source will notice the water is harder than usual. Similarly, those now receiving water from the Deep well source will notice the water is harder than usual and may notice discolouration (brown or black) or a slight metallic taste/odour due to the naturally occurring manganese found in the groundwater.
The water in the Deep well is from a confined aquifer, which means it is stored between two (2) layers of rock or clay that will not let water pass through. The well is further protected with an annular seal.
Enhanced and ongoing sampling will occur throughout the project area. Once the repairs are completed, the transmission main will be refilled and tested to confirm the water meets guidelines before being delivered to customers and the system returning to normal operating conditions.
Updates will be posted to www.rdno.ca/news. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
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For media inquiries:
Stacey Raftus, Communications Officer
communications@rdno.ca
October 3, 2024
In conjunction with Interior Health, the Regional District of North Okanagan will be switching the drinking water source for some customers supplied by Greater Vernon Water (GVW) in the Lavington area.
Replacement of critical valves in the area will require a partial shutdown of the transmission main from the Duteau Creek Water Treatment Plant. Customers in the affected area (see map) will temporarily be changed from the Duteau water source to GVW’s secondary source - the Antwerp Deep Well. The water from Antwerp Deep Well is approved by Interior Health for use as an emergency back up source, has been tested prior to the upcoming source water change, and meets all applicable drinking water guidelines.
The switch is expected to start on October 21 and last approximately three (3) weeks. Ongoing sampling will occur throughout the project and once the repairs are completed, the water main will be refilled and sampled to confirm the water meets acceptable guidelines prior to being put back into service. When all water quality requirements have been met, residents will be switched back to Duteau water source.
Customers should not notice any interruption to their drinking water service during the source change as quantity and quality of water will be maintained throughout the project; however, customers may notice slight changes to taste, odour, or appearance due to an increase in the naturally occurring manganese found in the groundwater.
The Antwerp Deep Well is supplied from a confined aquifer and the well is protected with an annular seal. As the source is classified as “groundwater” that is not influenced by surface water, the source is treated with chlorine only as per provincial standards. Some customers may wish to boil their water for at least one (1) minute when preparing any food, drinking, washing fruits & vegetables, making beverages or ice or when brushing teeth – however it is not required in terms of water quality or safety.
Updates will be posted to www.rdno.ca/news. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
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For media inquiries:
Stacey Raftus, Communications Officer
communications@rdno.ca